State electricity distribution firm told to better services

MUMBAI: Chief minister Devendra Fadnavis has directed the state power utility firm, which has proposed a tariff hike for residential users, to be more efficient and transparent in its service. "The power utility should not compromise on customer service," he said. "Mahavitran's image should be improved and there should be a proper consumer redressal mechanism. We also want to increase the efficiency of Mahagenco to ensure it has a high generation capacity and the tariffs come down."

The CM indicated rationalization of coal linkages to power plants so that coal can be made available from the nearest available sources. "If we reduce the distances, we can cut down transportation costs," he said. This could have an impact on tariff. He also assured that the tariff for industry will be reduced, without the state offering any fresh subsidy. "We have explored several options and I have gone through a presentation made by MSEDCL. In future, industries can expect a dip in tariff and we will also try to protect the interests of low-end residential consumers (up to 100 units consumption)."

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