"The video conferencing was conducted for the first time and it has helped in the day-to-day functioning and in serving passengers more efficiently," said MSRTC public relations officer Mukund Dhus. The video conferencing was also used to discuss guidelines for safe travel of passengers, the problems faced at the depot level, and to give instructions to improve the load factor, the frequency and maintenance of buses in the fleet. The corporation owns close to 17,000 buses which plies across the state.
"It has been decided to hold such video conferences every ten days," he said. Passenger complaints and suggestions will be discussed on a priority during the video conferencing, which will be done by the MSRTC managing director Vikas Kharage from the Mumbai headquarters.
The state transport body has also installed Wi Fi in some of its AC buses and will also connect all buses with GPS facility. Recently all the departmental heads at the headquarters were given necessary training for using computers and have now been given laptops with a data card. "This is being done with the objective of shifting the administration procedures rapidly towards e-governance," Dhus added.
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