Consumer activists feel that passengers, if cheated, can use the receipts as a piece of evidence against errant drivers.
"Those tampering with e-meters usually rig the system that records the distance covered. But now, the distance will be reflected in the receipts. If a commuter feels that the distance shown on a meter has an inflated figure, s/he can a lodge complaint with the RTO, using the receipt as an evidence," said activist Sunil Mone.
In the past two weeks, all the three RTOs-Tardeo, Andheri and Wadala-have witnessed a huge rush of both taxis and autos for recalibration. While more than 17,000 autos have been installed with new e-meters, nearly 9,000 taxis have been recalibrated so far. Drivers of these taxis will have to issue receipts on demand. The facility would be extended to all cabs by November 25, a source said. "This will bring in transparency in fares charged. Commuters have the right to demand for receipts," said an RTO official.
Often, arguments break out between drivers and passengers on the fares and distances displayed on e-meters. The moment a driver flags down a meter, the readings disappear, leaving behind no proof of the inflated rates. "It was difficult to nail an errant driver because by the time, he would come to an RTO to reply to showcause notices, he would have rectified the meter," the official said. "But now, the evidence of tampered readings will be on receipts. Commuters can also calculate the fares by multiplying the distance by Rs 12.35 and adding the waiting charge (Rs 1.20 per minute). Then they can crosscheck it with that printed on the receipt."
Fleet cab rides get dearer from today
From today, rides on fleet cabs such as Meru and TabCab will be more expensive with the minimum fare going up by Rs 3 for the first kilometre and the charge for every subsequent kilometre increasing by another Rs 3.
"From Monday morning, our taxis will be available for a minimum of Rs 27 and the fare for every subsequent km will be Rs 20," a spokesperson for Meru said. Earlier, the minimum fare was Rs 24 for the first km and it increased by Rs 17 for every subsequent km.
Demand for fleet taxis in Mumbai, especially for those travelling to domestic and international airports, is huge as their vehicles offer comfortable air-conditioned rides. Commuters also do not have to worry about calculating fares as all fleet taxis have electronic meters and even most of the drivers are well-behaved. But to avail of such facilities, passengers will now have to shell out an exorbitant amount. For example, for a 20-km travel, the previous fare was approximately Rs 347, but now it will be Rs 407, amounting to a rise of Rs 60.
The RTO has also demarcated different fares for fleet taxis, based on the cost of the vehicles being used, and issued four tariff cards, suitable for them. The categories have been slotted for cars worth less than Rs 5 lakh, for those ranging from Rs 5 lakh to Rs 8 lakh, those from Rs 8 lakh to Rs 12 lakh and those above Rs 12 lakh. Most fleet taxi firms in Mumbai have cars that fall in the slab of Rs 5 lakh to Rs 8 lakh and they will stick to the minimum Rs-27 fare structure.
For vehicles that are worth less than Rs 5 lakh, the revised fare is Rs 25 for the first km and it will increase by Rs 18 for every subsequent km. For Rs 8 lakh-Rs 12 lakh vehicles, the fare will be at least Rs 30 and will go up by Rs 23 for every subsequent km. These fares have been framed to cater to certain firms, such as TabCab, which plan to launch expensive taxis in the high-end segment. For the above-Rs 12 lakh category, the minimum fare will be Rs 32 and it will increase by Rs 25 for every subsequent km.
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