In the past, it had installed 383 machines in a phased manner at 74 suburban stations and it recently added 275 more machines based on commuter response. The major stastions which has these ATVMs are -- 39 at Thane station, 33 at Kalyan, 24 at Dombivli, 24 at Kurla, 22 at Mulund, 22 at Ghatkopar, 19 at Dadar, 17 at Chhatrapati Shivaji Terminus and more than 10 ATVMs at Byculla, Sion, Vidhyavihar, Kanjurmarg, Bhandup, Kalva, Mumbra, Diva, Ulhasnagar, Ambarnath, Badlapur, Vadala Road, Mankhurd, Vashi, Sanpada, Nerul and Panvel.
Said a CR official, "To purchase a ticket through ATVM the passenger has to purchase a smart card first which can be recharged as per requirement. The passenger is benefited with 5% more value. For example, with a charging of Rs 100. the passenger can purchase tickets valued at Rs 105."
To make these ATVMs more user friendly, CR has deputed retired government employees as facilitators for the ATVMs at some of the crowded stations. "The sale through ATVMs is about 21% of total sale of tickets thereby reducing the queues on counters considerably," the official added.
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