"We have extended the deadline twice -- from November to December end and now this is the final deadline of January 31. We hope that all the subscribers from these tier-II cities -- which also include Nagpur in Maharashtra -- complete the formalities", said Telecom Regulatory Authority of India's regional advisor Madan Mohan.
Cable TV subscribers will have to fill up the consumer application forms (CAFs), submit them to the multi system operators and get details entered in the Subscriber Management System (SMS).
"It is very important to submit the completed CAF on time and get it registered in the SMS. If these two procedures are not followed, the subscriber may stop receiving TV signals at home," warned Mohan.
He stated that a series of meeting was conducted with the operators since August and they were asked to complete the installation of set top boxes and collection of CAFS.
It is learnt that 80 % of those staying in Thane, Navi Mumbai and Kalyan have switched to digital cable TV. "But there is no valid reason for the delay in case of 20% residents,'' Mohan said.
'' They should get in touch with the local operators and expedite the process,'' he stated.
In other tier-II cities like Pune, Nashik, Pimpri-Chinchwad, Aurangabad and Solapur, more than 90% digitization work was complete, sources said.
The deadline for these cities has been set as January 27.
TRAI officials said that subscribers should ensure that they avail services from operators who are providing digitally encrypted signals.
The billing in these cities will now take place in a transparent manner. "The subscriber will pay only for the channel/service for which he or she has opted.
The MSOs shall ensure that the bills contain the breakup of the charges for subscribed channel, Set Top Box and taxes. It should be delivered by first fortnight of March,'' Mohan said.
Subscribers should insist for a bill and receipt for every payment made.
If during audit it is found that there is no bill/receipt, the cable TV connection may be de-activated and you may not get proper redressal in absence of a proper bill/receipt.
"Subscribers and operators may avoid receipts in lieu of payments in order to evade entertainment tax. But we will keep tabs,'' Mohan added.
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