Said Bagchi, "TabCab has managed to revolutionise the fleet cab industry in Mumbai by offering a fresh new experience to passengers. Among the many firsts introduced by TABcab are: First fleet taxi operator in India to launch best of class automobile brands, like Toyota Etios and Maruti Suzuki SX4 as taxis, and first fleet taxi operator to launch a higher fare category as TABcab Gold."
Its fleet of cabs offers in-cab infotainment system - capable of playing movies and promos and providing news, maps, deals, and more.
The 'Saathis', as the chauffeurs are called, are well-trained in the use of the technology and soft skills and have been trained through a behaviour change communication training workshop.
Some other firsts from TABcab include the first fleet taxi to achieve nil cancellations between 8 pm to 8 am, to introduce an automated boarding pass for airport counter bookings, he stated.
Saathi Adhaar scheme which is a minimum Rs. 12,000 monthly earning guarantee for Saathis, sick waivers and mediclaims for drivers and a single child's schooling expense borne by TABcab. It also gives incentives to drivers including Saathi Ghoomkad (one winner Saathi given a fully paid family holiday along with air fare every month).
"The most satisfying part of our journey has been reading stories of how our cabs have helped commuters reach their destination in a safe, comfortable and joyful manner,'' Bagchi added.
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