An elderly woman is in a state of shock after being allegedly strip-searched by a woman ticket checker (TC) at Mira Road station. The senior citizen had a second-class ticket but was found in a first-class compartment.
While Western Railway (WR) officials initially denied the incident, they later said that they would order a probe. The family of the senior citizen has already submitted a complaint to the TC head office at Grant Road station. The 65-year-old woman's family said they also plan to take up the issue with the Maharashtra Human Rights Commission.
The victim, Satyabhama Krishna Malik, had boarded the train at Andheri station on Tuesday and erroneously entered the first-class compartment, her family said. She was on her way to meet her daughter at Virar.
"My mother-in-law boarded the train at Andheri and did not realise that it was a first-class compartment," said Kishore Rane, Satyabhama's son-inflaw. "A lady ticket checker got into the i train and asked for tickets. When my mother-in-law told her that she had a second-class ticket, the ticket checker made her get off the train at Mira Road. She then took her to the TC office where she asked how much money she had."
Rane told Mirror, "When my mother-in-law told the lady TC that she had just Rs 25, the ticket checker abused her and asked her to remove her sari. When my mother-in-law refused, the TC pulled off her sari saying she knew where people hid their money. On finding nothing there, the TC also stripped off her blouse to look for money. My mother-in-law was then detained in a dingy room that is used as a godown and let off only two hours later. My mother-in-law is in a state of shock since the incident and has not been talking to anyone."
Satyabhama Malik (left) was traumatized after the alleged incident. The complaint her family filed against the ticket checker at Grant Road station.
Rane asked, "Isn't there a protocol for what should be done when a citizen is caught without money? They could have called the family and we would have paid the fine. It was unfair to insult a lady of this age." He added, "We went to the stationmaster to complain, but he said we should complain directly to the head ticket checker's office at Grant Road, which we did. We only want punishment for the TC who acted in such a way," he added.
When asked why the family did not file a police complaint, Rane said, "The humiliation has been done by the railways and we want to alert the general manager, who is the topmost authority. Since we could not meet him, we filed a complaint with the TC head office at Grant Road on Wednesday. The person who was in charge at the TC office said he would look into the complaint on Monday when he returns from Surat."
AWR official said the complaint had not yet been brought to the notice of higher officials, but they would ensure a proper investigation. "The procedure is that when one does not have money to pay a fine, the person is taken to the court," said a WR official.
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