Ticket counters work overnight, 5 lakh train passes sold in 3 days in Mumbai

Written By Unknown on Rabu, 25 Juni 2014 | 22.23

MUMBAI: Before Tuesday's tweaking of the suburban pass fares, the stunning hike announced on Friday and the panic it triggered in the city led to unprecedented scenes and sales.

More than five lakh commuters bought season tickets, including a very high percentage of annual or half-yearly passes, bringing the railways over Rs 26crore at least in revenue in just three days since the hike was announced. The massive rush at booking windows in stations across the city forced ticketing to continue overnight on Monday, an occurrence unheard of in the metro.

Thousands queued up all through the day to buy passes — 96,916 in Western Railway stations and 95,385 in Central Main and Harbour — and since the crowd did not reduce even at night, booking clerks were forced to keep working beyond their scheduled hours.

"Usually, I get just 30-50 commuters in the night. This time, I am handling more than 500 and it is a strenuous job calculating the cash, talking to commuters and generating passes without errors. The increase is 10 times and we handled huge cash running into lakhs of rupees," said a clerk at a suburban station on Monday.

The clerks were deployed in large numbers (in three shifts), with almost all counters at most stations remaining open throughout the day and some round-the-clock.

"On June 23 (Monday) alone, we earned Rs 7.08 crore, 2.7 times the average earnings. In terms of season tickets booked, the number was 95,385, which is 2.3 times the normal sale," said a CR official.

"The queues at the CST Star Chamber booking office had spilled on to the main concourse. People were waiting for 30 to 40 minutes to buy a season ticket, which is unheard of," said an official at CST.

On WR, too, sales were brisk as 97,000 season tickets were sold on Monday. On Tuesday, till 4pm, the sales had touched almost 84,000. "We expect the total earnings of the past three days to cross Rs 16 crore because of huge demand of annual and half-yearly passes," said a WR official.

On both WR and CR, the demand for half-yearly and annual season tickets was high. On Monday, over 9,000 yearly passes and 11,172 six-month tickets were sold in CR. "We have sold close to 19,000 annual and 16,000 half-yearly passes in 3 days," said the WR official.

Many working couples were spotted arriving at ticket windows after dinner on Monday to get passes. "We will each save Rs 8,000 annually if we purchase the season passes tonight," said Shilpa Dwivedi, who had come with husband Amit to Mulund station booking counter around 11pm. "The money we both save means a lot to us," she added. Tuesday's announcement will bring relief to many like Shilpa.

At many stations like Dadar, CST, Kurla, Andheri, Mumbai Central, Borivli and Ghatkopar, the queues were longer than the previous days and it only grew as the day progressed.


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